Terracotta products can be easily cleaned with a soft scrub and a mild soap along with a pinch of salt/ tamarind. You can check the directions to use for further details.
Our products are handmade by artisans and it is advisable to wash them by hand as they may get damaged on hard contact with other products inside the dishwasher.
Yes, terracotta products can be used in the microwave but avoid keeping a hot vessel directly on a cold surface.
Certain products like Vegetable Handi can also be used in the Oven
We ensure the best packaging to keep the products safe. However, in the unfortunate situation in which they reach you damaged, you can send an email to info@rivaayathome.com and we process a refund or send over a replacement.