Our products are handmade by artisans and it is advisable to wash them by hand as they may get damaged on hard contact with other products inside the dishwasher.

Stains like ghee can be easily removed by using baking soda/salt or tamarind with normal/lukewarm water.

Yes, terracotta products can be used in the microwave but avoid keeping a hot vessel directly on a cold surface. Certain products like Vegetable Handi can also be used in the Oven

Fungus can be avoided by drying it properly preferably in sunlight. Do read the directions to be followed before use.

We ensure the best packaging to keep the products safe. However, in the unfortunate situation in which they reach you damaged, you can send an email to info@rivaayathome.com and we process a refund or send over a replacement.

Yes, terracotta products are food safe and in fact, add a lot of natural minerals and nutrients to food.